At 111bet, we understand that privacy is more than a word in a document. It is the trust you place in us every time you log in, make a deposit, or place a bet. This document clearly explains how we collect, use, and protect your information.
Before reading the full document, here is a summary of 111bet's key commitments to protecting your privacy and personal data.
Every piece of data transmitted between your device and 111bet servers is protected by 256-bit SSL encryption — the same security technology used by Malaysia's leading banks such as Maybank and CIMB. None of your information travels online without full encryption protection.
111bet has never and will never sell, rent, or trade members' personal data to any third party for marketing purposes. Your information belongs to you — we use it solely for platform operations and compliance with applicable Malaysian law.
You have the right to access, correct, download, or request the deletion of your personal data at any time. 111bet provides a clear and straightforward process for all privacy-related requests. Send your request to support@111bet-khelo.com and we will respond within 7 business days.
111bet only collects data that is strictly necessary to operate our services safely and meet legal requirements. We do not collect irrelevant or excessive data simply because it might prove useful down the line. This principle of data minimisation is central to how we operate.
In the event of any security incident involving 111bet member data, we are committed to notifying affected members within 72 hours — faster than the industry standard requirement. We believe transparency in incident management is part of respecting our members' trust.
111bet's data handling practices comply with Malaysia's Personal Data Protection Act (PDPA). This means we follow the guidelines set by Malaysia's Personal Data Protection Commissioner in all aspects of processing and storing our members' personal data.
We only collect information that is necessary to deliver our services safely, fairly, and in accordance with Malaysian law.
Full name, date of birth, and MyKad or passport number, required for KYC verification and anti-money laundering compliance in Malaysia.
Malaysian phone number, email address, and (if provided) mailing address used for account communications, OTP verification, and 111bet customer support.
Records of deposits and withdrawals in MYR (RM) via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX — required for secure transaction processing.
Betting records, games played, session times, game preferences, and promotional history — used to enhance your experience and detect suspicious activity on 111bet.
IP address, device type, operating system, browser type, screen resolution, and other technical data required to optimise how the 111bet platform displays on your device.
General location information based on your IP address — used for regional verification and to confirm that you are accessing the 111bet platform from Malaysia in accordance with our terms of service.
Email correspondence records and customer support logs, retained for dispute resolution, service improvement, and compliance with 111bet's internal audit requirements.
Aggregated and anonymised platform usage data that helps 111bet understand how members use the platform, enabling us to continuously improve our products and user experience.
This Privacy Policy applies to all registered members who use the 111bet-khelo.com platform. By registering or using our platform, you agree to the data handling practices described in this document.
111bet collects information from you through several methods when you use our platform. Understanding what we collect helps you make informed decisions about your use of the 111bet platform.
When you register a 111bet account, make a deposit, contact customer support, or complete any form on our platform, you provide information directly. This includes your full name as shown on your MyKad or Malaysian passport, active phone number, email address, date of birth, and identity verification (KYC) information required under Malaysian law.
When you use the 111bet platform, our systems automatically record certain technical information, including your IP address, device type and browser, session time and duration, pages visited within the platform, and actions you take such as bets placed, games played, and choices made. This information is collected using cookies, tracking pixels, and similar technologies, which are described in greater detail in the Cookies section of this document.
In certain circumstances, 111bet may receive information about you from legitimate third-party sources — for example, from identity verification service providers we use to comply with KYC requirements, from payment method providers such as Touch 'n Go eWallet, GrabPay, or DuitNow to verify financial transactions, or from law enforcement bodies where there is a valid legal requirement.
111bet does not collect sensitive information such as biometric data, medical records, or religious beliefs unless there is a specific legal requirement to do so and you have been explicitly informed in advance.
111bet uses the data we collect for a range of purposes, all of which are directly related to providing our services to you as a member in Malaysia. We do not use your data for unrelated purposes or in ways you would not reasonably expect.
111bet may use your email address and phone number to send you information about promotions, bonuses, and new offers — but only if you have given your consent to receive marketing communications during registration or at a later time. You may withdraw this consent at any time by contacting us at support@111bet-khelo.com or through your account settings.
111bet does not sell, rent, or transfer your personal data to third parties for their own marketing purposes under any circumstances. However, there are limited situations where we need to share certain information with trusted third parties in order to operate our services:
111bet works with carefully selected third-party service providers to help operate the platform — including payment solution providers (Touch 'n Go, GrabPay, and others), casino and sports gaming software providers, KYC identity verification services, cloud infrastructure providers hosted in secure locations, and platform analytics services. All these service providers are contractually bound to protect your data and use it only for purposes specified by 111bet.
111bet will disclose member information to authorities when required to do so under valid Malaysian law — including to the Royal Malaysia Police (PDRM), the Royal Malaysian Customs Department, the Inland Revenue Board (LHDN), or other enforcement bodies with legitimate jurisdiction and court orders issued in accordance with Malaysian law.
Every instance of data sharing by 111bet is based on the principle of minimum necessity — we share only the information genuinely required for a legitimate purpose, not your entire data profile.
Member data security is 111bet's highest priority. We continually invest in security technologies and processes to ensure your information is protected at all times. The following are the key security layers we have in place:
While 111bet takes all reasonable security measures, no digital system can guarantee 100% security under all circumstances. You also play a role in keeping your 111bet account secure — use a strong password, never share your login credentials with anyone, and report any suspicious activity to us immediately.
The 111bet platform uses cookies and similar tracking technologies to enhance functionality and improve the user experience. Cookies are small text files stored on your device when you visit a website — they help the site remember your preferences and understand how you use it.
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the 111bet platform and your gaming experience. For more information on managing cookies, refer to your web browser's documentation.
As a 111bet member based in Malaysia, you have certain rights regarding your personal data that are protected under the Personal Data Protection Act (PDPA) of Malaysia. 111bet is committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of all personal data that 111bet holds about you. This request can be submitted by email to support@111bet-khelo.com. We will process your request and provide the data in a reasonable format within 14 business days.
If you find that the personal data we hold about you is inaccurate or outdated, you may request a correction at any time. Certain details such as name and date of birth can only be changed through an appropriate identity verification process to prevent fraud.
You may request the deletion of your personal data when it is no longer needed for the purpose for which it was collected, or when you withdraw a consent previously given. However, 111bet may be required to retain certain data to meet legal obligations — such as anti-money laundering record-keeping requirements — even after an account is closed.
You may object to the processing of your personal data for direct marketing purposes at any time. To object or withdraw your marketing consent, contact us at support@111bet-khelo.com or use the unsubscribe link in any marketing email we send you from 111bet.
111bet retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or to comply with applicable legal and regulatory requirements in Malaysia.
Once the retention period has lapsed and there is no legal requirement to retain the data, 111bet will securely delete or anonymise the relevant data in accordance with industry-recognised data deletion procedures.
The 111bet platform is an adult entertainment service intended solely for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18 under any circumstances.
If we find that personal data has been collected from a person under the age of 18 without proper verification, we will take immediate steps to delete that data, close the relevant account, and return any deposited funds to the original payment method used. Parents or guardians who suspect their child has registered an account on 111bet should contact us immediately at support@111bet-khelo.com.
If you believe your child under the age of 18 has accessed or registered an account on 111bet, contact us immediately at support@111bet-khelo.com. We will investigate and close the account without delay. For responsible gaming guidance and child protection resources, visit Responsible Gaming page us.
The 111bet platform may contain links to third-party websites or services in certain contexts. This 111bet Privacy Policy applies solely to the 111bet-khelo.com platform and does not cover the privacy practices of any third-party websites you access via links on our platform.
111bet is not responsible for the content, privacy policies, or security practices of any third-party websites or services. We encourage you to read the privacy policy of each website you visit separately, especially when providing any personal information there.
111bet reserves the right to update this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or changes in platform operations. When we make material changes to this Privacy Policy, we will:
Your continued use of the 111bet platform after any changes take effect will be considered your acceptance of the updated Privacy Policy. If you do not agree with the changes made, you may close your account and request deletion of your data in accordance with the procedures set out in the Your Rights section above.
If you have any questions, concerns, or requests regarding this Privacy Policy or how 111bet handles your personal data, please reach out to our team via:
For formal personal rights requests (such as data access or data deletion requests), please clearly state the type of request and include sufficient identity verification details so we can process your request securely and confirm your identity before disclosing or deleting any data.
This version takes effect from January 2026. This Privacy Policy is written in accordance with the requirements of Malaysia's Personal Data Protection Act (PDPA) and digital services industry best practices.
Under Malaysia's Personal Data Protection Act (PDPA), you hold the following rights, all of which 111bet is fully committed to upholding.
Request a copy of all personal data 111bet holds about you. We will provide it within 14 business days of receiving a valid request.
Request the correction of any inaccurate or outdated data in your 111bet records through the appropriate identity verification process.
Request the deletion of your personal data when it is no longer needed, subject to legal retention obligations that may require us to retain certain records.
Object to the processing of your data for direct marketing purposes, or withdraw any consent previously given for any type of promotional communication from 111bet.
We continuously invest in the latest security technologies to ensure your personal data is protected at every layer — from your device to our servers.
Data security is a shared responsibility. While 111bet implements all reasonable technical security measures, you also play a part — by using a strong password, not sharing your login credentials, and reporting any suspicious activity to us promptly at support@111bet-khelo.com.
All data transmitted between your device and 111bet servers is protected by 256-bit SSL/TLS encryption — the same standard used by Malaysia's major banking institutions to secure online transactions.
An additional security layer that requires verification via an SMS OTP code in addition to your password. Strongly recommended for all 111bet accounts to prevent unauthorised access.
Sensitive data stored in the 111bet database — including hashed passwords and financial information — is protected by encryption at rest, ensuring data remains unreadable even in the event of unauthorised server access.
The 111bet IT security team monitors platform activity around the clock to detect anomalies, intrusion attempts, and suspicious usage patterns before they can cause harm.
The 111bet platform undergoes regular penetration testing by independent security experts to identify and patch any vulnerabilities before they can be exploited by malicious parties.
Join over 500,000 Malaysian members who trust 111bet for a safe, fair, and enjoyable Sports Betting and casino experience — all in Malaysian Ringgit (RM).